FREE OF CHARGE SERVICES At OZEKI it is important for us to keep our customers satisfied and happy with our products. If a product was purchased we give help and support in the configuration and maintainence, to get the system working. These services are provided free of charge for all our customers for one year : Service    Price Version updates of the purchused product   Free Software downloads (examples, additional clients)   Free Technical support by telephone, fax and e-mail   Free Newsletter   Free OPTIONAL SERVICES On request, it is possible to extend the support time for as long as the customer wishes. Please take a look at the costs of this service below: Service    Price On-site personal assistance     Travel expenses +250 USD/day Technical support by telephone, fax and e-mail for two additional years    500 USD Version updates for two additional years    500 USD