FREE OF
CHARGE SERVICES
At OZEKI it is important for us to keep our customers satisfied
and happy with our products. If a product was purchased we give help
and support in the configuration and maintainence, to get the
system working. These services are provided free of charge for all
our customers for one
year :
Service |
Price |
|
Version updates of the purchused product |
Free |
|
Software downloads (examples, additional
clients) |
Free |
|
Technical support by
telephone, fax and e-mail |
Free |
|
Newsletter |
Free |
OPTIONAL SERVICES
On request, it is possible to extend the
support time for as long as the customer wishes. Please take a look
at the costs of this service below:
Service |
Price |
|
On-site personal assistance |
Travel expenses +250 USD/day |
|
Technical support by telephone, fax and e-mail for two
additional years |
500 USD |
|
Version updates for two additional years |
500 USD | |